Q1. Which price book will a system administrator set for an
organization’s products that has different prices to make market segments?
a)
Standard
b)
Custom
c)
Active Price
d)
Sales Price
e)
Price book
Q2. How can you create cases with entitlements? Which permission
is required?
a)
“Create” on cases, “Read” on entitlements
b)
Edit on Cases, Read on entitlements
c)
“Create” on cases, edit on entitlements
d)
Read on service contracts
Q3. What are the key benefits of territory management?
a)
Support for transferring users between territories, with the
option to retain opportunities.
b)
Territory-based sales reports.
c)
The ability to use opportunity criteria to expand sharing model
d)
Support for transferring users between
territories on cases
Q4. SFDC 123 would like to move data from salesforce
application into a brand new application. Which tool can be used to store
data before uninstalling the application?
Choose 2 answers
a) Data Loader
b) Analytic Snapshot
c) Weekly Export Service
d) Workbench
Q5. Which price book will a system administrator set for an
organization’s products that does not have different prices?
a)
Standard
b)
Custom
c)
Active Price
d)
Sales Price
e)
Price book
Q6. What are the four forecast categories?
a) Pipeline,
Best Case, Commit, and Closed
b) Pipeline,
Case, Open, Closed
c) Commit,
Waiting, Closed, In progress
d) Pipeline,
Commit, Closed, Review
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