Salesforce.com Advanced Administrator Sample Questions - Part 4

1. 1-2-3 SFDC org would like to disable territory management from salesforce, however they want to keep the options open to re-enable territory management in the future. As a salesforce admin which amongst the following would you recommend? Select 3

          

           A.   Territory Management cannot be disabled 

           B.   Configuration and sharing records can be used as a backup for future to re-enable territory 

                management. 

           C.   Once Territory Management is disabled you have to rebuild it from scratch 

           D.   Sharing records and role hierarchy can be used as a backup for future to re-enable territory 

                management. 

2. How can you clean up all of the Territory Management feature's configuration and associated sharing records?

            

           A.   Deleting Role Hierarchy

           B.   By Disabling Territory Management

           C.   Deleting the territories

           D.   Using Data Loader

3. Which amongst the following is applicable for collaborative forecast. Select any 2

            A.   Predict and plan the sales cycle from pipeline to closed sales 

            B.   Manage sales expectations throughout the organization with Collaborative Forecasts.

            C.   Prior to migrating to collaborative Forecasts, consider exporting opportunity pipeline data.

            D.   Customizable Forecasts must be disabled before enabling collaborative forecast

            E.   Manage leads and opportunity throughout the organization with Collaborative Forecasts.

4. How can you move metadata between a local directory and a Salesforce organization?

           A.   The Force.com Migration Tool

           B.   SOQL

           C.   Data Loader

           D.   Apex coding

5. Which amongst the following can be tracked using setup audit trail?

           

           A.   Company information, default settings such as language or locale, and company message 

                changes

           B.   Database operations, system processes, and errors

           C.   Domain name changes

           D.   Page layout, action layout, and search layout changes

           E.   Transactions that are triggered by lead conversion

6. In 1-2-3 SFDC org org users are complaining that when converting a Lead: they are receiving this error- "Unable to convert lead that is in use by workflow"? How would you trouble shoot this issue? 

Select 2

            A.   There is a time-based workflow action pending that is related to the Lead.

            B.   The Lead that you are trying to convert is currently in an Approval Process

            C.   User does not have permissions to convert lead

            D.   Lead Mapping is incorrectly set for accounts

            E.   There is a validation rule restricting the lead conversion

7. In 1-2-3 SFDC org org users are complaining that when converting a Lead: they are receiving this error- "Unable to convert lead that is in use by workflow"? How would you trouble shoot this issue?  

  Select 2 

            A.   Lead Mapping issue

            B.   Time-Based Workflow is pending

            C.   Profile access issue

            D.   Permission Set issue

I am purposely not posting the answers to the questions. I recommend you all to search the answers on your own on Salesforce help. Please post your comments below in case you are unsure about any question or the answer. Thank you for visiting my blog, I wish you all best of luck! 

More Advanced Admin Questions-

Salesforce.com Advanced Administrator Sample Questions - Part 1

Salesforce.com Advanced Administrator Sample Questions - Part 2

Salesforce.com Advanced Administrator Sample Questions - Part 3