Salesforce Agile Accelerator Q & A

Q1: We have users who do not work in Salesforce or who are non-Salesforce users. Do we have to purchase additional Salesforce licenses?

It is must for all the users to have access to Salesforce in order to use this tool. Non Salesforce users will have to be created in Salesforce. If you can manage using developer Sandbox than I don’t see any reason to purchase additional licenses.

Q2: Ours is a developer team and we are currently using GITHUB to track our Sprint work. With Git hub we can track the code changes. Does Salesforce Agile accelerator provide this ability?

I am not sure. I am still exploring this tool and in this process, I haven’t found this feature in Agile Accelerator yet.

Q3: Do we have the ability to change the Burn down chart from hours to Story Points?

I am not sure although, I know there are standard reports provided by Salesforce for agile accelerator that has burn down chart reports and these can be customized using filters.

Q4: When a Task is assigned to a team Member does the team member receive any notifications?

Yes, also chatter provides real time updates like XYZ task has been assigned to “Rico”. You can also customize chatter for additional features.

Q5: Our team only works on defects, how can we define this work?

Yes this is possible by creating record type on work object. For example- you can create User story, Bugs, Defects, Projects, enhancements etc.

Q6: If I assign more work to a team member does that reflect in chart? And if the team member completes that task in half the time then what happens?

Burn down chart  shows the current number of hours assigned to a team member and the availability is shown with the blue color. Take an example that Rico has been assigned 40 hours of work and he is available to take 20 hours of more work. Now Rico finishes a 10 hours of task in 5 hours. Then his assigned work shows 35 hours and availability updates to 25.v